Click and deliver! Your money or your name!

There is a tendency to label anyone who is in theor is unfairly detrimental to the complainant's rights.
business of making money out of domain names aDesirable residences
cybersquatter, and in the process to regard them asThe domains which have reportedly changed hands
guilty of fast practice verging on the fraudulent.for high sums of money tend to be generic names in
This article examines how the domaining businesswhich it is difficult for anyone to claim trade mark
works, what are the legal considerations, and how itrights. For example, "Business.com" was sold for
might effect your own business.$7.5m, while "Wines.com" went for $3m and
There is a tendency to label anyone who is in the"Mortgage.com" for $1.8m. Misspelled domain name
business of making money out of domain names a"Voyuer.com" was auctioned for $112,100 at
cybersquatter, and in the process to regard them asSnapnames (apparently this is the highest sale price
guilty of fast practice verging on the fraudulent. Butever for a misspelled domain name). Clearly even if
is it appropriate to regard the growing body ofthese figures are inflated hype, domain names can be
entrepreneurs, known as "domainers", whosevaluable commodities, and are of huge importance to
livelihood turns on building up large portfolios ofe-commerce, and on-line branding.
domain names, as cybersquatters?. Although someThe prices some generic terms have fetched serve
domainers may well be cybersquatters, many ofto highlight their attractiveness. Even the owners of
them are not cybersquatters in the sense in whichfamous brands and trade marked names have made
the term is generally understood in the law.good use of generic terms as website addresses.
CybersquattersGeneric names and domaining
Cybersquatters register domain names, usually aSo, generic names are gold for domainers, but names
well-established trade mark, in bad faith to gain somethat target a specific audience are also valuable (for
commercial advantage. This usually involves trying toexample, people looking for information on “eating
sell it back for an inflated price to a party known todisorders”). The way in which domainers make
be interested in having the domain name, againmoney from domain names is not limited to reselling.
usually the trade mark owner. Alternatively, theIndeed, the business model in the US tends more
domain is used to direct traffic to the cybersquatter'stowards holding domains in a portfolio for web
own website and away from a competitor's. Worseadvertising revenue rather than for resale. The
still, some cybersquatters use the domain to damagefunction of the domain is then to attract traffic and
the true owner's reputation. Generally though, thegenerate click revenue. The model specifically
difficulties that have arisen between trade markdepends on the 15-20% of surfers who reportedly
owners and registrants of certain domain namestype a name into a web browser rather than into a
have been some of the main reasons givingsearch engine. This brings “direct navigation”
cybersquatters a bad name.traffic (as opposed to indirect traffic through a
The first-come, first-served system of domainsearch engine like Google) to the page at which the
registration, which generally prevails, creates adomain is "parked"(that is the place the domain
pressure to be the first to register a domain name.address arrives at), or to its website if there is one
This tends to lead to disputes on the "right" todeveloped, as there sometimes will be.
register. However, simply because you have aWhere the money comes from.
registered trade mark or have been using a tradeImagine you are seeking internet information on job
name for a lengthy period does not mean thatopenings, and type into your web browser
another person with a legitimate reason for"careerinfo.com", hoping to find a useful site. You
registering the domain and using it in good faith mustwould reach a website populated with job-related
give it up. One example of this is the Prince Sportskeywords. The domain owner, (sometimes referred
case in which Prince Sports were unsuccessful into as a “click farmer”) would collect revenue
having the domain transferred to them from Princeeach time you clicked on one of the featured ads.
Computers in the UK.The domainer's revenue would be by way of a
Administrative procedures to resolve disputescommission from Google or other search engines.
There are administrative procedures in place so thatAlthough the amounts per click may be quite low, for
domain disputes can be resolved without recourse toa high volume site the numbers soon mount up to
the courts. This is vital in view of all the problemslarge figures.
with jurisdiction that inevitably arise in a global systemThe reason the revenue comes from Google or
like the internet. Domains and disputes are managedOverture or other search engine is that advertisers
by the Internet Corporation for Assigned Names andenter into arrangements with Google or other search
Numbers (ICANN). ICANN manages generic Top Levelengines to pay whenever someone clicks on their
Domains (gTLD) such as .biz, .com, .info, .name, .net,ads. In order to get their links listed high in search
and .org, and delegates the registration of domains toresults they bid on keywords. So, if the amount
registrars. There are over 1,500 accredited registrars,being paid per click for a keyword like "career info"
each with their own policies and procedures forwere $3.06, then Google or other search engine
registering, maintaining and handling disputes regardingwould keep the entire amount if the click on the
domains.advertiser's ad came directly from the results
When registering gTLD domains, the Uniform Disputedisplayed on its own pages. However, as ads are
for Domain Names Resolution Policy (UDRP) issometimes also sub-contracted out, so that they
automatically incorporated into the registrationdisplay on a network of third party sites (that is,
agreement. Complaints can be filed with one of fourdomainers' sites), if the click on the advertiser's ad
bodies, the largest of which is WIPO in Geneva.comes from a third party's page or website then
Typically filing a complaint temporarily freezes theGoogle or whichever other search engine has the
domain and prevents it from being transferred to anyprimary contract with the advertiser, would share the
third party until a decision has been reached. The$3.06 with the click farmer.
process is relatively quick and reasonably cheap, withInternet marketing firm Marchex Inc reportedly paid
decisions given between 30 - 60 days of filing the$164.2 million recently for a company, Name
complaint.Development Ltd, which owns a large portfolio of
Countries not using ICANN's UDRP may use adomain names. Marchex estimated that the Name
different form of dispute resolution. For example,Development portfolio had more than 17 million unique
Nominet is the Dispute Resolution System (DRS)visitors in November.
used for .uk domains, which like the UDRP isThere are many facets to domain names, and
conducted online with no requirement for legalknowledge about how the industry works is useful
representation. Nominet's DRS is administered by thefor businesses seeking to do business online, and
Centre for Dispute Resolution (CEDR). It will orderchoosing domain names. In future articles we will look
the transfer of rights of .uk domains, provided youat pitfalls in speculating on domains, valuation of
can show that (on the balance of probabilities) youdomains, the UK domainer business, domain disputes,
have rights (either "passing off" rights or registeredand the pros and cons of using administrative
trade mark rights) in the name which are identical orprocedures as against court proceedings to retrieve 
similar to the domain name. Nominet will consider adomain names.
registration abusive if it creates an unfair advantage