SEO - Should You Use Dashes - Underscores or Neither In Domain Names

One of the biggest challenges we face as internetan underscore. Once again this occurs because of the
business owners is trying to secure domain nameshistory people have with the DOS operating system.
that have the keywords we need to help in theThe other issue you need to be very cautious of
Search Engine Optimization process. Over the lastdoing is using a combination of dashes and
few years the number of domains being registered isunderscores. In a recent survey my company did of
growing exponentially and Internet marketers are200 keywords in the three major search engines, we
now reverting to domain names that use afound that more and more companies are registering
combination of dashes and underscores, howeverdomains with either dashes or underscores in the
you need to be careful using dashes and underscoresdomain name and then use the alternative with the
in the domain names because you can in fact make itfile names. Let me show you an example ...
very difficult for a client to actually remember yourLos_Angeles_Car_Detailing_Service.com
website and come back to it if they did not add it toPlatinum-Car-Cleaning-Service.asp
their favorites. In the long run, this can challenge theYou can see in the domain above that we have used
ability of your business to grow.a combination of dashes and underscores. Doing this
From a number of focus groups we have run inis really poor practice because if a person visits your
Australia and also in conversation with our customers,website and wants to get back to the page above,
we have found that a domain using dashes is in factthey will get mixed up as to whether they should be
harder for a customer to remember then one withusing underscores or dashes.
underscores. One of the core reasons that peopleWhen using underscores or dashes in your domain,
find using underscores easier to remember goes backmake sure that you stay consistent and only use
to the bad old days of DOS. The DOS operatingeither all dashes or all underscores. It is unwise to use
system did not allow for names to have spaces anda combination of these elements as shown above.
the substitute for spaces was the underscore,Look the bottom line is this; from a client user
consequently people remember underscores betweenperspective the best domain to register is one
names better than those that use dashes.without spaces. If that domain is not available then
If you were choosing a Key Word Rich Name thethe next best one is one that uses underscores and
best choice would be to have the domain with nofinally the dashes option should only be used in the
dashes or underscores. For example if I was trying toworst case scenario.
setup a domain for a car detailing service in LosOne of the other issues you need to be cautious
Angeles, the best non-company name specific domainabout when registering a domain is to not make the
for the location would be -domain name to long. In online advertising sites like
The key advantage of this name is that customersGoogle Adwords the domain name display allows only
will easily remember the name and that there are noa maximum of 35 characters. If your domain name is
underscores or dashes. This domain is also far morelonger than 35 characters you will not be able to type
easier for people to remember if they see theit into the Display URL box the domain which will
domain using off-line marketing techniques likemean if you do not display the right URL then Google
bumper bar stickers. The domain name is also farwill ban your Adwords campaign. In the examples I
more easier for you as the business owner to explainused above I would not be able to run an Adwords
to the client to lookup on the web.campaign because the number of characters in the
For example we could have rewritten this domain -domain exceeds the Display URL's capability and as
orsuch limits your advertising options for pay-per-click
If I had a choice between the two names above,advertising.
from experience I would recommend the first oneChoosing the right domain is an important step and if
over the second. The reason for this is that youryou get it wrong it can limit your abilities to market
clients who are not extensively internet savvy willyour website and cost you money.
tend to interpret a dash, whether spoken or seen as