| 1) Can the company provide every thing necessary | | | | search engine placement? |
| to get the web site on line and working or will you | | | | 6) How much is the initial set up and design going to |
| have to find other companies to take care of parts | | | | cost? Will it be quoted in writing in advance of any |
| of the solution such as, domain registration, search | | | | work being done? Or is there a clear written pricing |
| engine optimization, updates, and hosting? | | | | policy that you can apply and understand? |
| 2) Will the site be done professionally with attention | | | | 7) When adding new content or changing content will |
| to detail? Ask to see working examples, not just | | | | it be done on a live site, where all mistakes will be |
| screen shots, and see if their sites are legible, easy | | | | visible to the public, or do they have test servers |
| to navigate, load quickly, and are aesthetically pleasing | | | | where all work is done and approved before being |
| to look at. Also check for spelling errors, consistency | | | | made public? |
| of style from page to page and clear presentation of | | | | 8) What are the ongoing costs of running the web |
| the content. | | | | site and what is included in the service? Check that it |
| 3) What is the process for approval of the work and | | | | includes: hosting, domain name renewals, email |
| what happens if you are unhappy with the design | | | | services, hit statistics reporting, link checking, and |
| created for you? | | | | updating services. How much do routine updates |
| 4) Will the site function correctly, be viewable by all | | | | cost? By the hour or flat rate? How fast will the |
| standard computer monitors, have no broken links or | | | | updates be done? |
| images, and display properly with the all of the most | | | | 9) Do they have happy customers who will vouch |
| commonly used browser versions? What if anything | | | | for them and that you can get in contact with? |
| is done to ensure this on an ongoing basis? | | | | 10) Is any technical knowledge required of you? |
| 5) Will the site be optimised for search engines during | | | | What must you provide to the company in terms of |
| set up as part of the service? If not is this service | | | | content, pictures, logos, files. Will the company be |
| available at extra cost? What if anything will be done | | | | able to provide stock photography, and are they |
| on an ongoing basis to ensure continued optimal | | | | willing to write content? |